Digital Data and Device Management Facilitator

This role involves the regular management of data and devices for RFSA-PReSERVE project, aimed at enhancing information management systems. Reporting directly to the ICT Program Manager and working jointly with Zonal ICT Coordinators and other project partners, the Digital Data and Device Management Facilitator will ensure the verification of data collection and device management across all project activities. 

Principal Responsibilities
Key Result #1 - Data Management 

1. Oversee the digital data entry process to ensure that RFSA data is encoded into the RFSA MIS tools accurately, efficiently, and in a timely manner, aligning with set standards and deadlines. 

2. Regularly check and analyze data anomalies (such as missing fields, duplicates, etc.) to resolve any integration issues in collaboration with the data team and woreda M&E staff. 

3. Develop and implement data management techniques that ensure the collection of high-quality data including guaranteeing the adequacy, accuracy, and legitimacy of data to meet both programmatic and donor requirements. 

4. Lead implementation of the data management workflow, including executing data cleaning tasks and resolving any data submission errors reported by field teams to maintain the integrity of the collected data. 

5. Exercise caution and maintain strict confidentiality when managing the personal data of beneficiaries, adhering to privacy laws, organizational policies, and donor requirements. 

6. Communicate regularly with the field team and Zonal ICT Coordinator to monitor progress and address any challenges encountered in data management. 

7. Ensure that household information is accurately and regularly captured and updated in the CommCare database in collaboration with a data analysis and visualization coordinator on a regular basis, reflecting the most current data available. 

8. Create and oversee the development of approved data collection forms using platforms such as Kobo, ODK, and CommCare, tailoring them to the specific needs of the project. 

9. Troubleshoot any data-related issues and provide support for data systems users such as data collectors, M&E staff and others. 

10. Perform any other related duties as assigned by supervisors 

Key Result #2 - Device Management 

1. Manage the inventory of PReSERVE devices, including mobile phones, power banks, solar panels and more, in collaboration with the Zonal ICT Coordinator (alternatively “Maintain an inventory of all mobile devices and related equipment.”). 

2. Perform or oversee regular maintenance, updates, and troubleshooting to ensure devices operate efficiently. 

3. Collaborate with program team  to assess near- and long-term mobile device capacity needs 

4. Support and coordinate capacity building and technical support activities associated with device management to ensure assigned project activities are implemented 

5. Coordinate the distribution and supervision of data-collection devices to meet data collection needs across all Area Projects. 

6. Ensure adherence of device users to device management policies and procedures of FH Ethiopia. 

7. Troubleshoot and resolve issues related to mobile devices and data collection applications in collaboration with zonal ICT coordinators. 

8. Stay updated on the latest trends and technologies in mobile device management and data collection. 

9. Ensure the security of mobile devices and data using MDM and other security measures. 

Key Result #3 Capacity Building 

1. Assist the Zonal ICT Coordinators in conducting training sessions for the M&E Team and Promoters on utilizing RFSA-PReSERVE MIS data collection tools, including ODK, Commcare, Google Sheets, and Advanced Excel. 

2. Collaborate with the Zonal ICT Coordinators to enhance the skills and knowledge of the M&E Team and Promoters in effectively using these tools for data collection and analysis purposes. 

3. Train field staff on the proper use of mobile devices for data collection in collaboration with the zonal ICT coordinators. 

4. Implement strategies for data and device management to support organizational capacity building. 

5. Evaluate and optimize the use of data and technology resources to meet capacity goals. Collaborate with data and program teams to ensure that data and device management practices align with capacity building initiatives. 

6. Monitor and report on the effectiveness of data and device management in supporting capacity building efforts. 

7. Provide technical support and guidance to staff on data-related issues and device usage through coaching and on-job training/mentoring

Education/Certifications