Digital Data and Device Management Facilitator

IMMEDIATE INTERNAL/ EXTERNAL VACANCY ANNOUNCEMENT

Job Title:  Digital Data and Device Management Facilitator

Location - Bahir Dar

Duration of Contract:        Contract that ends on September 30, 2026

Salary:      As per the salary scale of the organization

Closing date:    April 17, 2026

FH Culture 

All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values

Job Summary 

FHE uses the JEOP portal – a robust data management system. The portal is designed to automate and simplify key processes such as VBT, MBL, and payroll generation. Additionally, it automates the preparation of weekly and monthly commodity tracking reports. The JEOP portal benefits the program by enabling more timely tracking of commodity movements, improving the identification and tracking of program participants, enhancing data quality, and fostering the use of data for more informed and better decision-making. The system is ready for use and has been piloted in several woredas; training and rollout across all partners is in progress

Principal Responsibilities

Job Summary 

This role involves the regular management of data and devices for RFSA-PReSERVE project, aimed at enhancing information management systems. Reporting directly to the ICT Program Manager and working jointly with Zonal ICT Coordinators and other project partners, the Digital Data and Device Management Facilitator will ensure the verification of data collection and device management across all project activities. 

Principal Responsibilities
Key Result #1 - Data Management 

1. Oversee the digital data entry process to ensure that RFSA data is encoded into the RFSA MIS tools accurately, efficiently, and in a timely manner, aligning with set standards and deadlines. 
2. Regularly check and analyze data anomalies (such as missing fields, duplicates, etc.) to resolve any integration issues in collaboration with the data team and woreda M&E staff. 
3. Develop and implement data management techniques that ensure the collection of high-quality data including guaranteeing the adequacy, accuracy, and legitimacy of data to meet both programmatic and donor requirements. 
4. Lead implementation of the data management workflow, including executing data cleaning tasks and resolving any data submission errors reported by field teams to maintain the integrity of the collected data. 
5. Exercise caution and maintain strict confidentiality when managing the personal data of beneficiaries, adhering to privacy laws, organizational policies, and donor requirements. 
6. Communicate regularly with the field team and Zonal ICT Coordinator to monitor progress and address any challenges encountered in data management. 
7. Ensure that household information is accurately and regularly captured and updated in the CommCare database in collaboration with a data analysis and visualization coordinator on a regular basis, reflecting the most current data available. 
8. Create and oversee the development of approved data collection forms using platforms such as Kobo, ODK, and CommCare, tailoring them to the specific needs of the project. 
9. Troubleshoot any data-related issues and provide support for data systems users such as data collectors, M&E staff and others. 
10. Perform any other related duties as assigned by supervisors 

Key Result #2 - Device Management 

1. Manage the inventory of PReSERVE devices, including mobile phones, power banks, solar panels and more, in collaboration with the Zonal ICT Coordinator (alternatively “Maintain an inventory of all mobile devices and related equipment.”). 
2. Perform or oversee regular maintenance, updates, and troubleshooting to ensure devices operate efficiently. 
3. Collaborate with program team  to assess near- and long-term mobile device capacity needs 
4. Support and coordinate capacity building and technical support activities associated with device management to ensure assigned project activities are implemented 
5. Coordinate the distribution and supervision of data-collection devices to meet data collection needs across all Area Projects. 
6. Ensure adherence of device users to device management policies and procedures of FH Ethiopia. 
7. Troubleshoot and resolve issues related to mobile devices and data collection applications in collaboration with zonal ICT coordinators. 
8. Stay updated on the latest trends and technologies in mobile device management and data collection. 
9. Ensure the security of mobile devices and data using MDM and other security measures. 

Key Result #3 Capacity Building 

1. Assist the Zonal ICT Coordinators in conducting training sessions for the M&E Team and Promoters on utilizing RFSA-PReSERVE MIS data collection tools, including ODK, Commcare, Google Sheets, and Advanced Excel. 
2. Collaborate with the Zonal ICT Coordinators to enhance the skills and knowledge of the M&E Team and Promoters in effectively using these tools for data collection and analysis purposes. 
3. Train field staff on the proper use of mobile devices for data collection in collaboration with the zonal ICT coordinators. 
4. Implement strategies for data and device management to support organizational capacity building. 
5. Evaluate and optimize the use of data and technology resources to meet capacity goals. Collaborate with data and program teams to ensure that data and device management practices align with capacity building initiatives. 
6. Monitor and report on the effectiveness of data and device management in supporting capacity building efforts. 
7. Provide technical support and guidance to staff on data-related issues and device usage through coaching and on-job training/mentoring

Education/Certifications

• BSc degree in Computer Science, Information Technology(IT), Information Management System(MIS) or in any other related field.  
• At least 2 years of experience required in areas related to digital data collection tool and system development, database development and management and rollout of digital tools and systems to users.
• Minimum of 2 years of work experience in project support, ideally in the field of digital data collection, device management and digitalization in an INGO sector. 
• Preferable 1  years of relevant experience in data management and device management. 
• Experience training frontline/field-based staff and conducting training sessions for various groups of system users. 
• Experience with Kobo, CommCare, Power BI, GIS or similar data collection, management, and analysis tools.

This JD is subject for Revision

due to the urgent need for the position, applications may be shortlisted on a rolling basis

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